Store terms & return guidance
Orders and fulfillment
Physical products sold through this store may be fulfilled and shipped by a third-party supplier. Delivery windows shown on product pages or at checkout are estimates and can change with inventory, carrier conditions, customs, or destination.
Tracking is provided after supplier dispatch when available. An order is not considered shipped until carrier or supplier tracking confirms dispatch.
Pricing and checkout
Prices are shown in USD. Payment is processed securely by Stripe. A successful checkout may be reviewed before fulfillment for address accuracy, supplier availability, fraud prevention, or a material change in supplier cost or shipping.
Damaged, wrong, missing, or defective items
Contact us within 30 days of delivery and keep the packaging, photos, video, and tracking evidence when possible. We will review the issue with the fulfillment supplier for a refund, resend, or other appropriate resolution.
Change-of-mind returns
Contact us before returning anything. Change-of-mind or incorrect-item returns require authorization first and may require return shipping to a supplier-designated address at the customer's expense. Do not mail a return until we provide instructions.
Address and delivery issues
Customer-provided address errors, refused delivery, missed pickup, or customs issues can limit refund or resend options. Contact us promptly if tracking shows a problem.